Privacy Policy
1. Introduction
Santa Fe Properties (“we,” “us,” “our,” or the “Company”) values your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal data when you interact with our website, real estate listings, and related services.
2. Definitions
- Website: The website https://ivonasantafeproperties.com, including all content, listings, forms, and features.
- Company: Santa Fe Properties and its employees, agents, representatives, or contractors.
- Personal Data: Any information that identifies or can be used to identify an individual, such as name, phone number, email, property interests, IP address, or browsing activities.
- Cookies: Small text files placed on your device by a website to enhance browsing experience and analyze usage.
- Processing: Operations performed on Personal Data, including collection, storage, use, sharing, or deletion.
- Google Analytics: A service by Google LLC used to analyze website traffic and user behavior.
- GDPR: General Data Protection Regulation, European Union data protection law.
- CCPA: California Consumer Privacy Act, California’s privacy law granting consumers certain data rights.
3. Information We Collect
We collect personal data in the following ways:
- Directly Provided Information:
Name, email address, phone number, messages, property interests, and other details submitted via the contact form or other communication methods. - Automatically Collected Information:
IP address, browser type, device information, pages visited, duration of site visit, and usage patterns gathered through cookies and analytics services.
4. How We Use Your Information
We utilize your information to:
- Respond to property inquiries and general communications.
- Facilitate and manage real estate transactions.
- Provide updated property listings and market insights.
- Enhance and personalize your website experience.
- Comply with applicable legal and regulatory requirements.
5. Consent via Contact Form
By submitting information via our contact form, you explicitly consent to:
“Santa Fe Properties storing my submitted information to respond to my inquiry and provide requested real estate services.”
6. Google Analytics
Our website utilizes Google Analytics to analyze how visitors engage with the site, helping us improve services. Data collected may include your IP address, browser details, interactions, and geographic location.
Please review Google’s Privacy Policy for further details:
https://policies.google.com/technologies/partner-sites
To opt-out, use Google’s opt-out browser add-on:
https://tools.google.com/dlpage/gaoptout
7. Cookies and Tracking Technologies
Cookies are used for:
- Personalizing website content and property searches.
- Remembering user preferences and sessions.
- Collecting analytical data for improving website performance.
You may disable cookies via browser settings, although this may impact functionality.
8. Information Sharing & Third-Party Disclosure
We do not sell your personal data. We may share information with:
- Authorized real estate professionals and brokers within Santa Fe Properties.
- Third-party service providers involved in property transactions (e.g., inspectors, mortgage companies, escrow agents).
- Web analytics and hosting providers.
- Authorities if required by law or legal obligation.
All third parties are contractually required to protect the confidentiality of your information.
9. Your Rights Under GDPR and CCPA
For EU residents (GDPR):
- Right to access your personal data.
- Right to rectify inaccurate or incomplete data.
- Right to request erasure (“right to be forgotten”).
- Right to restrict or object to data processing.
- Right to data portability.
For California residents (CCPA):
- Right to know about collected personal data.
- Right to request deletion of personal data.
- Right to opt out of sale of data (note: we do not sell your data).
- Right to non-discrimination for exercising these rights.
To exercise these rights, please contact:
[email protected]
10. Right to Delete Your Data
You have the right to request deletion of your personal data. We will honor your request unless retention is required for ongoing transactions, regulatory compliance, or legal obligations.
11. Links to Other Websites
Our website may link to third-party websites (e.g., property information, local resources). We are not responsible for these external websites’ privacy policies or practices. Please review each site’s privacy policies before sharing personal information.
12. Children’s Privacy
Our website and services are not intended for children under age 13. We do not knowingly collect information from minors. If we discover we have collected such data, we will immediately delete it.
13. Data Security
We employ commercially reasonable measures to safeguard your personal data from unauthorized access or misuse. However, no online transmission or storage system is 100% secure.
14. Updates to This Privacy Policy
We may periodically update this Privacy Policy. Changes will be posted here with a new “Effective Date.” Continued use of the website following updates signifies your acceptance.
Effective Date: 6/18/2025